探究社會認知理論於軟體設計之團隊績效研究

Effect of Applying Social Cognitive Theories to Software Design Groups

團隊績效對軟體設計而言是重要的。本研究以社會認知理論為宏觀概念，探 討影響軟體設計團隊之績效表現的因素。本研究模式主要分為三個部分，第一部分研究 社會網絡及團隊績效期望，如何影響團隊績效表現(專業知識提供品質及專業知識提供 數量)；第二部分研究團隊認知、團隊效能及個人績效期望如何影響社會網絡；第三部 分研究團隊認知、團隊效能及個人績效期望如何影響團隊績效表現。本研究問卷調查 法，調查究對象以台灣公私立科技大學及技職院校之數位內容相關學系大四學生為調查 研究對象。本研究共收集233 份有效問卷(男169;女64)，以AMOS 結構方程模式進行 驗證性因素分析及SEM 結構模型分析。研究結果發現：1.在專業知識提供品質構面上： 團隊績效期望對專業知識提供品質、個人績效期望對社會網絡、個人績效期望對團隊績 效期望、團隊認知對社會網絡、團隊認知對團隊績效期望、團隊效能對社會網絡的影響 均是顯著且正向影響；2.在專業知識提供數量構面上：團隊績效期望對專業知識提供數 量、個人績效期望對社會網絡、個人績效期望對團隊績效期望、團隊認知對社會網絡、 團隊認知對團隊績效期望、團隊效能對社會網絡的影響均是顯著且正向影響。

Group performance plays an important role in software design. This study aims to explore the factors of affecting group performance by applying Social Cognitive Theory and the Social Network Theory to the software design groups. The purpose of this study is threefold. Firstly， how group expectations and social network influence the performance of software design groups; secondly， how team cognition， group efficacy， and personal performance expectations influence social network; and thirdly， how group cognition， group efficacy， and personal performance expectations influence group performance. This study adopts questionnaire survey to investigate digital content-majored related college senior students in Taiwan. Data were collected from 233 college students (169 males and 64 females) in Taiwan and were analyzed by AMOS structural equation modeling confirmatory factor analysis and SEM analysis of structural models. The findings of this study reveal that (1) for providing quality of expertise， group performance expectations to professional knowledge providing quality， individual performance expectations to social networks， personal performance expectations to group performance expectations， group cognition to social networks， group cognition to group performance expectations， and group efficacy to social networks are significant and all have positive impacts; (2) for providing expertise and professional knowledge to agencies， group performance expectations to providing professional knowledge， personal performance expectations to social networks， personal performance expectations to group performance expectations， group cognition to social networks， group cognitive to group performance expectations， group efficacy to social networks are significant and all have positive impacts.