石化工廠緊急操作程序之研究

A Study of Emergency Operation Procedure at Petrochemical Plants

本計劃目的在探討石化工廠緊急操作程序之設計原則，並針對目前程序設計缺失。提出改善策略，以提高系統及人員之安全。經由調查訪問各工廠，分析操作失誤原因以及人在壓力下之反應，並訪談操作員對目前緊急操作程序之操作經驗，綜合調查結果，提出合理之設計原則。本研究以國內六家化工廠作為研究樣本，將現有問題深入探討，從人因工程角度出發，參考績效輔助（performance aids）的相關設計程序，綜合歸納訪問結果，得出一系列設計原則，做為一般化工廠在設計「緊急操作程序書」時，可依循的方向。

The purpose of this study was to investigate the design guidelines of the emergency operation procedure at petrochemical plants. Some strategies were suggested to remedy the operating system and the operators was increased. Based on the field study of the chosen petrochemical plants, the causes of faulty operations and the human reaction under time stress were analyzed. Besides, the operation experiences of the operators toward the existing emergency operation procedure were also analyzed. Some reasonable design guidelines were proposed based on the above investigation results. Six domestic petrochemical plants were used as a sample in this study. The existing difficulty were investigated form the viewpoint of human factors engineering. Also the relevant design procedure of performance aids was consulted so that a series of design guidelines could be developed. These design guidelines could then be used as a guide to design the ‘emergency operation procedure manual’ of general petrochemical plants. Furthermore, the problems of computerization were discussed, and the direction for future studies was suggested.