醫療院所資訊從業人員生涯錨之研究

Research of Career Anchors for Medical Information Personnel

隨著全球化經濟時代的來臨，產業間的競爭與變遷的速度也更加劇烈。 醫療產業由於健保制度財務壓力的因素，使得健保政策不斷的更新與修改， 造成醫院面臨極大的成本壓力。近幾年許多研究指出資訊科技在醫療院所之 運用，有助於其降低苦運成本及績效的提昇。然而當組織愈來愈依賴資訊科 技與資訊系統時，能擁有勝任之員工，正有效地運用與管理，其重要性是與 日俱增的，故如何選聘、培育，並留住侵秀的資訊人才，是醫療院所管理者 所關切的議題之一。 「生涯錯」又稱生涯定位（林束清、吳福掠， 1993） （林師誼、黃負芬， 2003） ，最早是由Schein 於1974 提出，隨即被廣泛運用於許多專業領域工作人 員生涯定位之研究上，早期研究主要集中於一般企業或資訊產業之資訊在職 人員及資管相關系所學生為其研究對象，探索其生涯定位之分布情況，並針 對其生涯定位與外在工作環境相關因素之探討，鮮少以醫療資訊從業人員之 向度進行探討。因此，本研究針對台灣地區級以上醫院的資訊室人員探究其 生涯錯。本研究結果可提供醫院在招募醫療資訊從業人員時之參考，院方可 針對不同之個人生涯錯型態，擬定出合適之工作條件與性質，降低離職率以 保障組織之競爭優勢。

With the arrival of economic era, the competition among industries and tempo of changes are more drastic. It's the same situation to medical industry. Due to the financial pressure of our national health insurance program, the policy is modified all the time. This causes the hospital to face a great cost pressure. A lot of research, in recent years, points out the application to the medical institutes of information science and technology helps reduce the hospital cost and effectively enhance administrative performance. As the organization relies more on information technology and information system, more competent staff applying and managing these technologies effectively are needed. Therefore, how to employ, and retain outstanding information personnel, is concerned by administrators of medical institutes. Career anchor, earliest proposed in 1978 by Schein, was applied widely to the career research for a lot of professional domain staff. During the early period, the research concentrated on exploring the distribution situation of the careers of information personnel. As time past by, relevant factors of career orientation and working environment were discussed successively. Nevertheless, the researches mostly studied information personnel in general enterprises and information industries, and students majoring in management information system. There were few researches focus on medical information staff.