英文摘要 |
The best way to protect consumers is to intensify the information duty of businesses. It could protect the decision-making power of consumers on the one hand and be easy to carry out and be predicable. When businesses do off-premises contract or distance contract, they should disclose the background of businesses, basic information about goods, right of withdrawal, price and expense, condition of delivery and etc. In contrast to Directive 2011/83/EU on Consumer Rights, the information requirements in Consumer Protection Law is too simple because the warranty of free from any defect, length of contract, function and interplay of digital content, calculation of price, additional expense of delivery, additional expense of goods return and after sale service are lacked. Right of withdrawal is a fundamental right of consumers, so the existence of right, period, manner and consequence of right exercise should be informed. It infringes consumer right to limit the manner of right exercise. In contrast to right of withdrawal, the consequence of infringing prohibition of consumer law is uncertain and should be amended. |