個人化電子教學PBMEL在教學醫院中的應用－－以PACS教育訓練為例

The Application of PBMEL in a Teaching Hospital – Taking PACS Education and Training as Examples

教學醫院的員工特性為專業而多元，但是卻又經常需要引進新的技術或管理方式。針對不同部門，不同性質的員工，如果採用傳統的授課教學方式，將會遭遇到時間配合問題與教材多元化提供的困難性，因此線上學習或電子化學習（e-learning）或許是一個較好的解決方式。然而，雖然線上學習在之前的研究證明可以提供較佳的學習效果，並且解決時間與空間的限制，但是在面對不同部門別與職務別的個人化（Personalization）上並無法提供有效的解決的方式。本研究以ARCS理論為基礎，嘗試在教學醫院的電子學習機制中加入個人基本資訊（profile）藉以提供教學醫院中引入新技術時，有效率的個人化教育訓練。研究中實際應用此架構於PACS的上線教育訓練以評估此架構的效益，並以科技行為接受模式（TAM）進行成效評估，評估結果顯示使用者接受具有高的接受程度。

The staff in hospitals are specialized and diverse, and often need to learn new technology and management techniques. It will encounter the difficulties in scheduling and course arrangement if we adopt the traditional teaching methods for different departments and staffs. On-line study or e-learning will provide a better solution for the restrictions on time and space. According to previous literatures, although on-line study is proved to be effective in learning without restrictions on time and space, it can not solve the problems in departmentalization and personalization among multiple positions. Based on ARCS theory, this study is to achieve efficient and individualized online education and training by providing personal information in PBMEL e-learning prototype when new technology is introduced to the hospital. PBMEL prototype was tested in the training courses of PACS and was assessed by the TAM theory. The result shows the system is useful and easy to use with high acceptance by the user.