以結構方程式模式探討護理人員對無線射頻辨識系統接受度－－科技接受模型觀點

The liner structure equation model of nurse acceptance in using RFID: Technology acceptance model (TAM) view

無線射頻辨識技術於國內醫療業的運用始於SARS期間對感染病患接觸史之追蹤管制系統，而近年RFID應用範圍更加廣泛，已逐漸導入醫療流程的管控作業，對醫護人員工作與流程產生重大的影響。由於RFID為一新穎之應用技術，故本研究以某家導入RFID於護理作業醫院之護理人員為研究對象，以結構方程式模式對科技接受模型進行實證，以瞭解知覺有用性、知覺易用性、使用態度，對護理人員使用RFID新技術之使用行為意向的影響。本研究發出343份問卷，共計回收194份有效問卷，研究結果顯示：知覺易用性對使用態度同時具直接與間接效果，知覺有用性對使用態度則具直接效果，知覺易用性對使用行為意圖具間接效果，知覺有用性對使用行為意圖同時具直接與間接效果，使用態度對使用行為意圖則為直接效果。

Radio Frequency Identification (RFID) technology used in Taiwan medical industry was started in SARS period in order to make track and control system for the records of contact with infectious patients. Now, RFID is wildly used in medical industry, and has great influence on healthcare work and process. Since RFID is a very novel technique, this research uses technology acceptance model (TAM) to experiment on “perceived usefulness”, “perceived easy-usage”, and “attitude toward using” to explore nurse acceptance in RFID. Based on 194 available questionnaires, we get following results. First, “perceived easy-usage” has direct and indirect effects on “attitude toward using”; “perceived usefulness” has only direct effect on “attitude toward using”. Second, “perceived easy-usage” shows indirect effect on “behavioral intention to use“; “perceived usefulness” shows both direct and indirect effects on “behavioral intention to use”. Third, “attitude toward using” is positively related to “behavioral intention to use”.