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篇名
以交叉訓練提升護理人力機動運用率專案
並列篇名
A Cross Training Program to Increase the Flexibility and Availability of Nurses in Hospital
作者 謝玉琴李宜樺 (Eliza Li)
中文摘要
本專案旨在提升護理人力之機動運用,因單位之生產數及佔床率偏低,護理人力隨之縮減,但為應付臨時生產數及病嬰數突增等狀況,需分別排定上班及待命人員,使同仁倍感壓力,影響留任意願。自2006年7月至2007年12月止,藉由單位間人員之交叉教育訓練,經遴選人員、課室教學與技術操作等兩個月之訓練,評核通過者可參與交叉派班,發揮機動支援功能。經此訓練後,每人平均待命由10天改善為6天,可機動運用之人力由原先0人增至9人,運用率增加45%,護理人員數由原24人減為20人,每月為醫院節省14萬元,人員也因班別相對穩定而願意繼續留任。期望本專案所採用人員交叉訓練之模式,可提供有類似狀況單位參考,以增加護理人力運用之彈性。
英文摘要
The purpose of this project was to increase the flexibility and availability of nurses in hospital. Due to the decrease of childbirth, the required nurses for routine works in baby room were reduced. However, the dramatic increasing of the childbirth was occasionally happened in hospital. Therefore, the nurses in baby room were arranged to have extra works for orders in the unusual situations. To these nurses, this arrangement would increase their burden and pressure that caused several nurses to leave the hospital. To resolve this problem, this project intended to recruit nurses from other departments for supporting the nurses in baby room. A cross training program over departments was performed in this project. The program consisted of selection of nurses, teaching, and technique training for two months. After the training courses, the recruited nurses was evaluated and dispatched to work in baby room. In one and half years of performance (from July 2006 to December 2007), the situation in baby room was improved and a good result was observed. The persons of nurses in baby room could be reduced from 24 to 20 persons and the required days/nurse for standby were reduced from 10 to 6 days in a month. The recruited nurses were increased from 0 to 9 persons and the availability of the nurse for baby room increasing 45%. It was estimated to save the cost of nursing at NT 140,000 dollars per month. Furthermore, the leaving rate of nurse in baby room was reduced. The report herein was anticipated to provide a model of cross training and human resource management to increase the flexibility and availability of nurses.
起訖頁 96-107
關鍵詞 護理機動人力交叉訓練Flexibility of nurseCross training
刊名 領導護理  
期數 200812 (9:2期)
出版單位 聯新國際醫療集團
該期刊-上一篇 氣切造口病人手術後需求的溝通障礙改善專案
該期刊-下一篇 降低內科住院病人跌倒發生率專案
 

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