英文摘要 |
Adoption of management innovation is a critical way of pursuing excellent and sustaining competitive advantage. Under uncertainty environment, social influence factors significantly affect organizational strategy more than rational efficiency factors. Because adoption of management innovation is uncertainty and its outcome is hard to predict, therefore, legitimacy becomes an important decision basis of strategic choice. Legitimacy results from social imitation and conforming to requirements of the government or powerful organization. Following institutional perspectives, this study targets on the adoption of management innovation of hospital industry in Taiwan. I apply a cross-sectional research design to examine the mimetic, coercive, and normative effects on the adoption of management innovation using the secondary data from website and governmental archives. At the same time, this study also examines the influence of adoption of management innovation on quality performance of hospitals. The results strongly support research hypothesis and show that the mimetic effect, coercive forces, and normative forces have a positive effect on the adoption of management innovation. Furthermore, the adoption of management innovation significantly influences the quality performances of hospitals. |