降低護理站庫房管理缺失率

Reducing the Shortage Rate in Nursing Station Storeroom Management

於2013 年普查36 個護理站庫房管理發現缺失率為26.39%，故引發改善動機。專案目的為降低某醫學中心護理站庫房管理缺失率。經問題分析歸納出原因有：部分病房未訂清潔日、未落實庫房盤點、未落實庫房儲位品項標示、補給系統無最小撥補單位、不了解庫房衛材擺放定位。解決辦法：訂定病房清潔日及稽核辦法、舉辦人員教育訓練、統一製作標籤、每週定期盤點、實行庫房最小包裝量申領系統及補給系統增加撥補次數等。專案推動後庫房管理缺失率由26.39%降至3.13%，效果維持期更降至1.04%；且因物品清楚標示、環境整潔、人員遵守先進先出取用原則，無物品囤積，提供安全醫療衛材，讓醫療業務推行更順利，除降低衛材成本亦縮短盤點時間。

A 2013 survey revealed that the shortage rate in 36 nursing station storerooms was 26.39%. Therefore, this study reduced the shortage rate in nursing station storeroom management at medical centers. Five problems responsible for this shortage rate were indentified: cleaning days were not specified at all stations, storeroom inventory was not compiled, storeroom items were not labeled, minimum supply issuance units were insuffi cient, and storeroom supply management was inadequate. Solutions to these problems were as follows: determining hospital cleaning days and audit rules, providing in-service training, unifi ed production of marking labels, implementing regular weekly inventories, implementing smallest packaging storeroom pickup systems, and increasing the frequency of supply system resupply. After appropriate interventions, the shortage rate decreased from 26.39% to 3.13% and subsequently to 1.04% during the maintenance period; the storeroom items are now clearly marked, station personnel maintain the principle of fi rst-in fi rst-out, articles are no longer excessively stockpiles of articles, and the cleanliness of the storeroom environment has improved. Consequently, these storerooms provide safer medical material and supplies, thus increasing the effectiveness of medical services, reducing the cost of storerooms materials, and reducing the inventory compiling time.