某醫學中心婦產兒科護理人員之生涯壓力、工作滿意與離職傾向探討

Study of the Career Stress, Job Satisfactions, and Turnover Tendency of Clinical Obstetric, Gynecological and Pediatric Nurses in a Medical Center

本研究目的在瞭解婦產兒科護理人員之生涯壓力、工作滿意與離職傾向概況，及三者之間的相關性，採用結構式問卷，以方便取樣於台北市某醫學中心婦產兒科單位（婦產科病房、兒科病房、嬰兒房及產房），取得38位護理人員為收案樣本並進行資料分析，發現：（一）教育程度、整體工作滿意度、薪資滿意度與升遷滿意度越高，生涯壓力越低。（二）整體工作滿意度、工作滿意度、薪資滿意度與主管滿意度越高，離職傾向越低。（三）整體工作滿意度越高，生涯壓力、離職傾向越低。（四）同事滿意度會受是否已婚之因素影響。本研究結果讓我們瞭解影響婦產兒科臨床護理員生涯壓力、工作滿意與離職傾向之相關性，亦可提供醫院人事管理之參考。

The purposes of this study were to understand the career stress, job satisfactions, and turnover tendency of clinical obstetric, pediatric nurses, and therefore to explore the relations among them. Thirty-eight convenient samples were selected from the obstetrics and gynecology, pediatric units (the obstetrics and gynecology wards, pediatric wards, baby-room and delivery-room) at a medical center in Taipei and answered a structural questionnaire. The results were as follows: (1) Higher education level, overall job satisfactions, job satisfactions, salary satisfactions, and promotion satisfactions, were associated with less career stress. (2) Higher overall job satisfactions, job satisfactions, salary satisfactions, and supervisor satisfactions were associated with lower turnover tendency. (3) Higher overall job satisfactions were associated with less career stress and turnover tendency. (4) Worker satisfactions were also influenced by the marital status. The results of this study provided hospital managerial level the information about the relationship among career stress, job satisfactions and turnover tendency of clinical nurses.