醫院門診空間尋路行為之研究——以兩家單一樓層走道型門診空間為例

A Study of Wayfinding Behavior in Out-Patient Area-Two Single Floor Type for Example

本研究主要立論「醫院門診空間型態與導引標示」對尋路行為的影響，係以兩家單一樓層走道型門診空間型態的醫學中心為研究對象，應用「空間型構法則理論」將門診空間進行軸線與視域分析，找出容易產生尋路行為的路徑及空間節點，並操作尋路實測將導引標示區分為：方向性標示、指引性標示與辨識性標示等三部分，結合「視覺紀錄」及「行為註記表」之實測紀錄，針對24位受測者在門診空間所產生的尋路行為、視覺內容及發生行為的節點型態，進行分析及類型化。最後，整合實測調查結果從節點型態、路徑系統及導引標示等層面探討其對尋路行為的影響。主要研究結果有下列四點：（1）尋路行為內容以「停止」行為發生機率最高，視覺內容最依賴「方向性標示」；（2）尋路行為類型可分為「停止行為型、整合行為型，搜尋行為型」，視覺內容類型可分為「方向標示型、指引標示型、辨識標示型」。（3）容易產生尋路行為的節點型態有「封閉型、T字型、L開放型，開放型」；（4）對門診空間尋路設計而言，以封閉型、L開放型節點型態之方向性標示，對尋路設計最為重要。

This research mainly discusses the influences of way-finding decision point type and signage on way-finding behavior in hospital out-patient area. In this study, the Space Syntax theory was used to conduct axial map and isovist tests on spatial configuration of out-patient space. Visual records and behavior notes gathered in the experiment, particularly the visual content and decision point type of subjects in out-patient space, were combined to analyze and categorize the way-finding behaviors. The research result included the following four major points: （1） the stop behavior has the highest occurrence probability in all way-finding behaviors whereas visual content relies on direction signage the most; （2） way-finding behaviors can be categorized into stop behavior type, integrating behavior type and searching behavior type, and visual content type can be categorized into direction signage type, guide signage type and identification signage type; （3） decision point node types for way-finding behavior include close-type, T-type, L open-type, open-type; （4） as for way-finding design in out-patient space, direction signage in close-type and L open-type decision point has the most significant influence on way-finding.