英文摘要 |
Since 2003, The Yunlin County Government starts to use a knowledge management system for document retrieval, electronic form and announcement systems etc. Most of the information systems can provide the information of user behavior by analyzing user's logs. However, while Yunlin County Government promotes the knowledge management system, the related analytical research of the date of users' background and users' logs are yet still lacking. Therefore, the research employs data mining techniques to analyze proxy server records and employee's data, and thereby to excavate the information of employee's behavior of using the system. As a result, managers of the Government can refer the results to make appropriate information system management policies for the employee in the Government. This research proposes a novel technique which simultaneously employs the Analytic Hierarchy Process and the Data Mining in order to specify the staff who frequently use the system in Yunlin County Government. Furthermore, we take advantage of the Analytic Hierarchy Process to find out the weighting of Information System, and combined the Data Mining with the purpose of revealing the user's behavior. Finally, the weighting exposes the significance of Information System, also, the mining results provide the knowledge of system's user behavior for manager to make strategies for Information System. |