英文摘要 |
Based on the Sense-Making Theory, this paper proposes the viewpoint of relative meanings of situational messages, and suggests the inclusion of time/space specific factors in the construction of query items, to increase the quality and validity of data. Practically, the author introduces the process of building situational factors to anchor respondents' answers. Besides, researchers can employ the collected situated data to predict the meanings of messages to users and the reactions from users. |