美、英、澳三國電子文書檔案管理模式發展策略

The Development Strategies for the Management Models of the Electronic Documents and Records in the United States, United Kingdom and Australia

由於各國電子化政務推動趨勢，大量電子文書檔案不斷產生，挑戰傳統檔案理論與運作模式之有效性，對各國檔案管理實務造成衝擊。本文以美國、英國及澳洲三個國家為例，解析其近年來透過全政府觀點，推動法令政策、多年性技術研發計畫、建置電子文書檔案管理系統、要求資深人員主導變革、推展全員訓練及建立風險評估制度等發展策略與作法，比較其特性並歸納結論建議，以作為國內推展參考。

The trend toward electronic government has espoused a large quantity of electronic records, which challenge the existing records management models in the modern countries. This paper describes and compares the development and transition toward electronic records management in the United States, United Kingdom, and Australia to show how the three advanced countries evolved the government records management practices. The analysis emphasized on the holistic policy initiative perspective and compared the directives and regulations, research and development programs and plans, the emerging structures of governance, staffing and professional training, and risk management provisions. The comparison may shed lights on the government electronic management in the other countries.