反彈復甦力、語言能力與工作適應之關係研究－－以居住於南部地區的越南籍及泰國籍之臺灣年輕移民女性為研究對象

A Study of the Relationships among Resilience, Language Ability, and work Adaptation for Young Female lmmigrants from Vietnam and Thailand in Southern Taiwan

本研究係探討住居在南臺灣之越南籍及泰國籍新住民女性，其反彈復甦力、語言能力對工作適應能力之間是否呈現正向線性相關，並採用結構方程模式檢測。二個國籍共發放270份問卷，有效問卷226份，填答者在台都有工作經驗，並以四十二歲以下的年輕族群為主。研究結果： 一、二個國籍的新住民女性其中文語言能力、反彈復甦力對整體工作適應皆呈正向線性相關。二、新住民女性普遍擁有獨立、堅強、刻苦耐勞、順從的特質，以及情緒控制、錯誤管理能力及家庭團結等正向心理資本；另其教育程度越高、中文語言能力越佳、反彈復甦力就越好、工作適應能力就越強；有固定工作者的新住民女性，其工作時間越長，其反彈復甦力越高、工作適應能力也越好。因此，中文語言能力、反彈復甦力及「教育與學習」是提升其整體能力最有效的方式之一。 三、新住民女性最需要、也應該建立的反彈復甦力：在家庭方面，家庭幸福感、家人間共事與共患難的團結精神；在情緒控制方面，被別人採納自己的意見、可以有效控制自己負面情緒；在錯誤管理方面，將生活及工作上遇到的困難，當成是一種學習及成長的機會；在社會支援方面，家人和朋友的支持、幫忙，與朋友維持良好的關係。

This study explored the positive linear relationships among resilience, Chinese language ability, and work adjustment for young female immigrants from Vietnam and Thailand by using structural equation model. Totally 270 questionnaires were distributed to female immigrants in southern Taiwan. The valid questionnaires are 226, while all respondents have working experience in Taiwan and most of the valid respondents are younger than 42. The results showed that: 1. For the female immigrants of both nationalities, their Chinese language ability and resilience have positive linear relationship with their work adjustment. 2. Our respondents generally own positive psychological traits such as independence, fortitude, submissiveness, emotional control, fault management, and sense of unity in family. Generally speaking, our respondents who have higher education background have higher performance in Chinese language ability, resilience, and work adjustment. The longer working experience those female immigrants who keep permanent job has, the better their resilience and work adjustment. Therefore, Chinese language ability, resilience and “education and learning” are the most effective ways to enhance the overall capacity for female immigrants. 3. Female immigrants most need and must build their resilience as follows. Firstly, with regard to family, they could work with family to overcome adversities and to obtain happiness. Secondly, as for emotional control, their negative emotions could be controlled effectively once their opinions are adopted by others. Thirdly, as far as error management is concerned, they could take the difficulties in their life as an opportunity to learn and grow-up. Lastly, as for social support, they could acquire support and help from family and friends, and also maintain good relationships with friends.