關係學習與關係記憶對採購績效之影響－－以空軍單位為例

The Impact of Relationship Learning, Relationship Memory on Purchasing Performance: An Example of the Air Force Unit

關係學習與關係記憶是近年來組織研究領域重視的議題，然而有關關係學習與關係記憶對於政府機關採購績效的研究並不多見。因此，本研究旨在探討政府單位採購過程，關係學習如何透過關係記憶而影響採購績效。經蒐集115 份有效問卷，透過結構方程模式分析發現，關係學習對於關係記憶確實有顯著的正向影響；而關係記憶之互動與功能知識儲藏對於採購績效亦有顯著的正向影響。分析結果當可提供採購人員用來提升採購績效之參考。

Relationship learning and relationship memory are increasingly important organizational issues. However, there is little empirical research that has tested the effects of relationship learning and memory on purchasing performance. The main objective is to investigate how the relationship learning and memory affect on purchasing performance of government during the buying processes. By using structural equation modeling on a sample of 115 questionnaires, we found that relationship learning has significant positive effect on interactional, functional and environmental knowledge stores of relationship memory. Furthermore, we also found that interactional and functional knowledge stores for relationship memory have the influence on purchasing performance. The findings of the study should provide the purchaser with insights on how to make better purchasing performances.