工廠工人的工作滿足及其相關因素之探討

DETERMINANTS AND CORRELATES OF CHINESE WORKERS' JOB SATISFACTION

本文的主要目的是探討一個化學纖維廠的工人的工作滿足情形，所根據的資料是由問卷施測得到者。本研究所採用的量表是Smith等人所編的工作描述指標（Job Descriptive Index）。將該指標予以項目分析及經過信度、效度及獨立性檢驗後，發現該量表頗合適於施測本國工人。本文從個人因素與組織因素兩個方面來分析工作滿足。研究結果指出，在九個個人因素中，其中四個因素（性別、年齡、教有程度與家庭對於工作的意見）與工作滿足有某種程度的相關；在八個組織因素中，則發現有六個因素（工作性質、職稱、公司措施、組織認同、工餘感覺與離職傾向）與工作滿足有頗強的相關。

This study is part of a larger project which was carried out in a fibre factory. The present article is an exploratory analysis of the determinants and correlates of the job satisfaction of Chinese workers. The scale employed in this study is the Smith et al Job Descriptive Index. After putting the Index through item analysis and several tests (validity, reliability and independence), it was found that the Index is appropriate to administer to Chinese industrial workers. The results indicate that among nine personal factors, four of them (sex, age, educational level and opinion of family) are moderately related to job satisfaction. It was also found that among eight organizational factors, six of them (work types, position, company policy, organizational identification, feeling of leisure time, and tendency to leave) are strongly related to job satisfaction.