英文摘要 |
Electronic commerce has become an important marketplace in today's digital economy and, therefore, it is critical to examine online shoppers' decision behaviors. Studies have shown that websites can exploit decision biases such as the decoy effect to bias shoppers' product preference, and can induce shoppers' positive emotions using website design techniques to impede their decision deliberateness. However, whether and how positive emotions can affect the decoy effect has not been examined in the context of electronic commerce. In this study, the presence of decoy and positive emotion were manipulated and subjects' decision time and choice behavior of forced choice tasks were recorded. Results showed that the decoy effect was evident regardless of positive emotion manipulation. Moreover, compared with the subjects who did not receive emotion manipulation, subjects who received emotion manipulation revealed greater decoy effect. Also, positive emotion manipulation decreased subjects' decision time. Our study suggests that positive emotion decreases consumers' decision deliberateness and therefore strengthens the decoy effect. |