從知識市場效率觀點探討組織知識之創造

Organizational Knowledge Creation: Knowledge-market Efficiency Perspective

在知識經濟時代，知識的創造可說是企業最重要的知識管理課題之一。經由適當的知識創造機制的建立，企業可望提昇組織知識的質與量，進而維護與更新其持久的競爭優勢。本研究從知識市場效率觀點，視廠商為建構知識庫藏之組織，進一步指出知識市場的效率運作是確保此一知識庫之有效運用、分享、與創造的關鍵。本研究建立了研究市場機制、知識創造機制、組織學習與知識創造績效之理論架構。在實證研究方面，本文以2000年名列台灣天下雜誌2000大之製造業與服務業154家廠商為對象，採問卷調查統計分析方法。實證結果發現知識市場中關係性機制的建立以及組織學習能力等對組織知識的創造都有顯著的影響效果。本文最後並針對研究發現之理論意涵與其對實務管理之意涵，提出具參考性之建議。

Within the knowledge economy era, knowledge creation as one of the important issue for knowledge management. Appropriate knowledge creation mechanisms can facilitate both the quality and quantity of organizational knowledge. Based on knowledge-based view, (KBV), this paper see the firm as a knowledge base or knowledge market, and suggest that market efficient view might get much managerial implications which form the best practices for market mechanism. This research establishes a theoretical framework for market mechanism and organizational learning capacity and so on, all affect the performance of knowledge creation significantly. Finally, this paper suggest some theoretical and practical implication, and discuss some issues for future research.