英文摘要 |
This study investigates how trust develops and evolves in the virtual groups. Twenty-five groups in a cyber-university participate in this study. Our preliminary findings suggest that calculated-based trust import in the beginning, knowledge-based trust peaks in the second stage, and identification-based trust remains steady toward the end. The second research question examines the roles the different types of trust play. We find that in H-interactivity groups, the positive assessment of the calculus-based trust and identification-based trust are necessary and knowledge-based trust plays an accentuating role. In contrast, for L-interactivity groups fails in dependence on a single type of trust: calculus-based trust. L-interactivity groups always ignore or get stock in the conflicts. Third, although swift trust is important to support virtual group development in the early stages, it allows for actions that disrupt trust and for errors in misplaced trust. Finally, comparing our results to Lewicki and Bunkers model, Lewicki and Bunkers trust development model never mention these three types of trust are swift trust. And we do not find the transitional stages in trust developmental process. |