以一階邏輯推論方法建構船員工作管理知識之研究

船員為航運企業重要的人力資源，因此如何有效提高船員工作滿意度乃是組織管理之一大課題。本研究目的在於從外在環境面向來探討公司可控制之船員工作滿意度因素，經由蒐集相關文獻與艙面部門甲級船員反應意見作為船員工作管理知識範疇，利用一階邏輯推論方法進行解析與誘發，所得之八項工作管理知識結合知識表現之原理，驗證預設陳述句。最後，依據船員不同身份、婚姻狀況來推論知識之層級關係。本研究擬用一階邏輯推論方法作為知識推導的基礎，所建構之工作管理知識可供各航運公司日後在進行船員管理之重要參考指標。

"Seaman" is an important human resources for shipping enterprise, so how to enhance effectively the seaman's job satisfactions is a great subject of the organization management. The purpose of this research is discussing about the seaman's job satisfaction factors which the company can control from the external environment faces. By collection of related literatures and deck officer's opinion responded as a knowledge base of the seaman work management, using the first-order logic to proceed resolution and derivation. The eight in knowledge base of work management combine with expressing knowledge which confirmed the declarative sentence of supposes in advance. Finally, we based on the seaman different status, connubiality to reason the level of relations in the knowledge. This research plans for the first-order logic deduction method based on the knowledge reasoning, the construction of knowledge base of work management can provide for shipping companies an important norm to proceed the work management of seaman in the future.