國小資源班教師對電腦化IEP系統使用滿意度之研究－－以有愛無礙電腦化IEP系統為例

Study on The User Satisfaction of A Computerized IEP System for Elementary Resource Room Teachers

本研究旨在瞭解國小資源班教師對電腦化IEP系統操作性與功能性之滿意情形，以自編之調查問卷，並輔以半結構式訪談進行調查研究。本研究以分層抽樣方式辦理北、中、南三區（每區兩場）研習，限定對象為國小資源班教師，採自由報名的方式參加。總計發出問卷278份，有效問卷為247份，可用率為88.85％。本研究之主要結果如下：一、國小資源班教師目前以文書處理軟體編製IEP者佔85.8％。二、國小資源班教師能在一個小時內熟悉電腦化IEP系統者佔了68.8％；能在二小時內編製完成一份IEP者佔了87.4％。三、國小資源班教師在電腦化IEP系統各量表之滿意情形：1、不同普通班任教年資、系統使用經驗、學校所在地區、以及熟悉系統時間者，在「系統操作性」分量表有顯著差異；2、不同擔任教師年資和系統使用經驗者，在「系統功能性」分量表及「總量表」有顯著差異。四、國小資源班教師在電腦化IEP系統各向度之滿意情形：1、系統操作性之向度：不同學校所在地區在「安裝層面」、「操作層面」、「其他層面」皆達顯著差異。2、系統功能性之向度：除了「IEP與法令及部訂相關課程綱要之連結」各變項皆未達顯著差異外，其他向度皆有變項達顯著差異。

The major purposes of this research are to investigate the user satisfaction and IEP functionality of a computerized IEP system from the elementary resource room teachers' perspectives. A self-compiled questionnaire and semi-structured interviews were used to collect responses from stratified sampled elementary resource room teachers who adopted our self-designed Computerized IEP System and attended the training course of this system. There were totally 278 questionnaires sent out, and 247 valid questionnaires were collected. The main findings are summarized as follows: 1. As high as 85.8% of the elementary resource room teachers still design their IEPs using some kind of word processing software. 2. Abour 68.8% of the elementary resource room teachers are capable of learning how to use the Computerized IEP system in an hour, and 87.4% of the teachers can complete an IEP using the Computerized IEP system in two hours. 3. The analysis shows that there is statistical significance in term of system operation on seniority in regular education teaching, system usage experiences, school areas and time required to be familiar with the system. There is also statistical significance in term of IEP system functionality on seniority in teaching and system usage experiences. 4. On the three users and five functionality satisfaction dimensions: A. There is statistical significance in term of 'user satisfaction on system installation', 'user satisfaction on system operation', and 'user satisfaction on other perspectives' on school area. B. There is no statistical significance in term of 'system functionality on linking IEP objectives to regulations and general curriculum' on any variants. And there is statistical significance in terms of other items on variants.