團隊知識轉換能力組合與知識分享、知識創造及創新績效──知識螺旋理論的新觀點驗證

Team Knowledge Conversion Abilities Composition and Knowledge Sharing, Knowledge Creation and Innovation Performance: An Empirical Study of New Perspective on Knowledge Spiral Theory

研究中，以Nonaka的知識螺旋理論為基礎，並將其中四種知識轉換類型（分別為共同化、外化、結合以及內化），視為團隊成員的四類知識轉換能力，並以知識轉換能力量表衡量個別團隊成員具備之知識轉換能力。進一步藉由團隊組合概念，推導出團隊知識轉換能力組合的「水準」、「完整性」、「重複性」，以及「異質性」等構面，以實證團隊知識轉換能力組合與知識分享、知識創造，以及創新績效的關係。研究結果發現，團隊的共同化、結合，以及內化能力水準對於知識分享及知識創造具有顯著正向影響。團隊知識轉換能力的完整性與知識分享及知識創造亦具有顯著正向關聯性。而團隊知識轉換能力的異質性與知識分享及知識創造間則呈現負向的關聯性。

Based on Nonaka’s knowledge spiral theory, this study considered the four knowledge conversion patterns, including socialization, externalization, combination, and internalization, as four types of knowledge conversion abilities. Through Knowledge Conversion Abilities Scale developed in this study, we evaluated team member’s individual knowledge conversion abilities. Further, We developed level, completeness, redundancy, and heterogeneity as four dimensions of team knowledge conversion abilities combination, and explored relationships between these dimensions and team knowledge sharing, knowledge creation, and innovation performance. We found socialization, combination, and internalization abilities level owned by team members have positive relationships with knowledge transfer and knowledge creation. The completeness of knowledge conversion abilities also has positive relationships with knowledge transfer and knowledge creation. Besides, the heterogeneity of knowledge conversion abilities has negative relationships with knowledge transfer and knowledge creation.